RETURN POLICY

**Return address 

Recipient : BBIBBONG UNNI

Address : 63, Mangmibeonyeong-ro 38beon-gil, Suyeong-gu, Busan, Republic of Korea

Zip code :48242

All requests for returns must be made within 7 days of receiving the item (even for defective items or wrong shipped items. 

Once confirmed, items must be returned immediately and arrive within 7 working days.

Please note that the deadlines are based on KST (Korean Standard Time).

BBIBBONG UNNI must be contacted via the Q and A Board before making any returns.

The customer is responsible for all/any relevant expenses during The return process such as round-trip shipping, customs and etc. This will be done by either deduction from refunds or extra charges.

Returns must be unworn, unaltered, and unwashed with all tags attached.

The following are not eligible for returns:

Any item where the tags have been removed, regardless of if they were defective before arrival.

Customized or handmade items.

Intimates, innerwear, stockings, swimsuits.

Items that show traces of use, wash, or alterations.

Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damage, even if the item was defective upon arrival.

All goods returned without previous notice will not be accepted.

When posting a refund request for defective or wrongly shipped items, please include detailed pictures of the item(s) along with the order number, product codes, and a written explanation to the Q and A Board.

If any items are missing from your package, contact our customer service the day you receive your package.

BBIBBONG UNNI will only bear the shipping costs of defective or wrong shipped items. All other shipping costs will be the responsibility of the buyer. 

If non-defective items are sent to BBIBBONG UNNI along with defective items, the buyer will be responsible for all shipping costs.

BBIBBONG UNNI is not responsible for problems caused by carelessness of buyers. 

Items returned that are identified to be damaged by buyers will result in legal action taken by BBIBBONG UNNI according to seller and buyer’s protection laws. 

Please wash and care items according to the tips stated on the website.

All products must be returned in the same condition as they were shipped, including product, bag, box, and any gifts. 

If any gifts or products that were sent have been used or lost, the buyer will be responsible for paying for those items in order to complete a return.

Please note that initial shipping cost will be deducted from the returned item amount.